Digital Marketing and Social Networking Media
Digital Marketing/Social Networking Media(Facebook, Linked-In, etc) some say it’s a trend that will fade, while others say that it is here to stay, but I say in S.A as the Internet Costs drop, more and more individuals will start using Social Networking Media, providing a large target market and also provides transparency, opened communication and direct interaction with an individual or a group of individuals which results in loyalty to that organization, but it can also bring disloyalty if the reason for being on such media is unclear, or the customer service does not currently meet the customer's satisfaction, by the way I do own a customer retention concept called Brand Motion Interact,
